Privacy policy

Last modified: July 07, 2025

1. Introduction

1st Diamond Properties Ltd is committed to protecting your privacy and handling your data transparently and securely. This policy outlines how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We may collect:

  • Contact details (e.g. name, address, phone number, email).

  • Property details and ownership documents.

  • Tenancy agreements and references.

  • Payment information (e.g. bank details, rent records).

  • Maintenance requests and service logs.

  • Identification documents (where required by law).

3. How We Use Your Information

We use your information to:

  • Manage your property or tenancy.

  • Process payments and issue invoices.

  • Communicate with tenants, landlords, and agents.

  • Comply with legal and regulatory requirements.

  • Improve our services.

4. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity (e.g. tenancy management).

  • Legal obligations (e.g. right-to-rent checks).

  • Legitimate interests (e.g. property inspections and tenant screening).

  • Consent (for marketing or optional communications).

5. Sharing Your Data

We may share your information with:

  • Contractors for maintenance and repairs.

  • Legal or regulatory authorities when required.

  • Referencing agencies or credit check providers.

  • Accountants, solicitors, or debt recovery services.

We never sell your data to third parties.

6. Data Security

We implement appropriate security measures to prevent unauthorised access, disclosure, or loss of your data.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete data.

  • Request erasure of your data under certain conditions.

  • Object to or restrict processing.

  • Data portability (receive your data in a usable format).

To exercise these rights, email us at: 1stdiamondproperties01@gmail.com

8. Data Retention

We retain data only as long as necessary for our services, contracts, and legal obligations.

9. Cookies and Website Usage

Our website may use cookies to improve user experience. You can control cookie settings through your browser.

10. Contact Us

If you have questions about this policy or your data, please contact:

1st Diamond Properties Ltd
Email: 1stdiamondproperties01@gmail.com
Phone: 07772823309

If you are not satisfied with our handling of your data, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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